Privacy Policy

Who are we, and why do we collect personal information?

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This privacy policy sets out how PK Decorating Wimbledon uses and protects any information you give us when you use our website or contact us directly.

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PK Decorating Wimbledon is committed to ensuring that your privacy is protected. Should you provide certain information by which you can be identified when using our website or contacting us directly, then you can be assured that it will only be used following this privacy policy. This information is collected on a legitimate interest basis, meaning we require this data to provide you with a quote or service. We are committed to maintaining the trust and confidence of our customers however you choose to contact us. We especially want you to know that we will not sell, rent or trade any of our email lists or customer data with other companies and businesses for marketing purposes and that we comply with any applicable laws and regulations.

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The provision of your data, such as name, address, invoice address, email address and contact numbers, is required from you to enable us to provide you with a quote or to carry out instructed decorating services. We will inform you at the point of collecting information from you whether you are required to provide the information to us.

In this policy, “websites” refers to the primary PK Decorating Wimbledon website found at www.pkdecoratingwimbledon.com and all our digital products, such as emails and all social media.

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What type of information do we collect? We may collect the following information:

• Name and job title of the customers

• Contact information, including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and offers

• Customer comments, feedback, reviews, recommendations

  and personal profile 

• What do we do with the information we collect?

• The information collected by us is used to understand our client’s needs and requirements to provide you with better services, mainly for the following reasons:

• Internal record keeping

• We may use the information to improve our products and

  services

• We may periodically send promotional emails about new

  products, special offers or other information which we think you may find interesting using the email address you have provided

• We may use the information to customise the website according to your interests

  How do we store, use, share and disclose your site visitors' personal information?

  Our company website is hosted on the Wix.com platform.

  Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

  How do we handle email and “Contact us” messages

  We may preserve the content of any email, "Contact us, " or another electronic message we receive. Any personal data contained in those messages will only be used or disclosed in ways set out in this Privacy Statement. Our service providers or employees may monitor the message content for purposes including compliance auditing and maintenance or where email abuse is suspected.

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How do we use cookies and other tracking tools?

Wix.com uses cookies for important reasons, such as:

● To provide an excellent experience for your visitors and customers. 

● To identify your registered members (users registered to your site). 

● To monitor and analyse Wix's platform's performance, operation and effectiveness. 

● To ensure our platform is secure and safe to use. 

 

In general, the cookies initially placed on your Wix.com website may be categorised as essential. 


Overall, cookies help us provide a better website service by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

3rd-Party Services/Apps

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, place cookies or utilise other tracking technologies through Wix ś services, may have their policies regarding how they collect and store information.

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How can I withdraw consent?

If you don’t want us to process your data anymore, please contact us at info@pkdecoratingwimbledon.com or send us a mail at: 51 Abercairn Road, SW16 5AE, London.

If you are unhappy or concerned with how we have handled your data, please get in touch with us using the details provided above.

 

You are also entitled to complain to the Information Commissioner’s Office. For further information, see the Information Commissioner’s guidance here https://ico.org.uk/for-the-public/personal-information.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@pkdecoratingwimbledon.com.

  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information we hold about you under the GDPR.

  If you believe any information we are holding on you is incorrect or incomplete, please write to us at 51 Abercairn Road, SW16 5AE, London or email us as soon as possible. We will promptly correct any information found to be incorrect.

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Your rights

Under the General Data Protection Regulation, you have several necessary rights. In summary, those include rights to:

• Fair processing of information and transparency over how we use your use personal information

• Access to your personal information and certain other supplementary information that this Privacy Notice is already designed to address

• Require us to correct any mistakes in your information which we hold

• Require the erasure of personal data concerning you in certain situations

• Receive the personal information relating to you that you have provided to us in a structured, commonly used and machine- readable format and have the right to transmit those data to a third party in certain situations

• Object at any time to processing of personal information concerning you for direct marketing

• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• Object in certain other situations to our continued processing of your personal information

• Otherwise, restrict our processing of your personal information in certain circumstances

• Claim compensation for damages caused by our breach of any data protection laws

  For more details on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

  If you would like to exercise any of those rights, please: email, call or write to us at info@pkdecoratingwimbledon.com.

 

If you would like to unsubscribe from any email newsletter, you can also click on the ‘unsubscribe’ button at the bottom of the email newsletter. It may take up to 5 days for this to take place.

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Privacy Policy Updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and disclose it.

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Take a look at the table below to see which cookies we place on Wix sites: